Privacy Policy
Last updated: January 2026
cityquest.com.au ("we", "us", "our") operates as an affiliate website providing information about the best pokies and casino venues near you. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of information when you visit or interact with our website:
- Contact details — such as your name and email address, if you contact us or subscribe to updates.
- Technical data — including your IP address, browser type, device information, and approximate location.
- Cookies and tracking data — collected through cookies, pixels, and similar technologies (see Section 3).
- Usage data — pages visited, links clicked, time spent on the site, and referring URLs.
We do not collect sensitive information (such as health or financial data) and do not knowingly collect information from anyone under the age of 18. This website is intended for adults only.
2. How We Use Information
We use the information we collect to:
- Analytics — understand how visitors use our site and measure traffic and engagement.
- Affiliate tracking — attribute clicks and referrals to third-party casino operators and affiliate partners so we may receive commissions.
- Site improvement — optimise content, functionality, and user experience.
- Communication — respond to enquiries you send us.
- Legal compliance — meet our obligations under Australian law.
We do not sell your personal information to third parties.
3. Cookie Policy
We use the following types of cookies:
- Essential cookies — required for basic site functionality.
- Analytics cookies — help us understand visitor behaviour (e.g., Google Analytics).
- Affiliate/tracking cookies — record referrals to partner casino websites, typically for 30–90 days.
- Preference cookies — remember your settings and choices.
Opt-out options: You can control or delete cookies through your browser settings at any time. You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Disabling cookies may affect some site functionality, but will not prevent you from accessing our content.
4. Third-Party Links
Our website contains links to third-party casino and gambling operator websites, as well as affiliate partners. When you click these links and leave cityquest.com.au, your activity is governed by the privacy policies of those third parties. We do not control, and are not responsible for, the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policy of any site you visit. We may receive a commission when you register or transact with operators through our links, at no additional cost to you.
5. Your Rights
Australia (Privacy Act 1988): You have the right to request access to the personal information we hold about you and to request its correction. You may also lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs.
European Union / United Kingdom (GDPR): If you are located in the EU or UK, you have additional rights including erasure, restriction of processing, data portability, objection to processing, and the right to lodge a complaint with your local supervisory authority.
United States (CCPA/CPRA): California residents have the right to know what personal information is collected, to request deletion, and to opt out of the sale or sharing of personal information. We do not sell personal information.
To exercise any of these rights, contact us using the details in Section 7.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Analytics and usage data are generally retained for up to 26 months. Contact enquiries are retained for up to 24 months. When information is no longer required, we take reasonable steps to securely delete or de-identify it.
7. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, or want to make a privacy complaint, please contact us:
Email: [email protected]
We will respond to privacy requests and complaints within a reasonable timeframe, typically within 30 days.
Gambling involves risk. Please gamble responsibly. If you or someone you know needs support, contact Gambling Help Online on 1800 858 858 (Australia).